MOTRATI USA Shipping: Bringing Canadian Fashion to Your Doorstep

As a Vancouver-based brand with international appeal, we’re proud to extend our signature style to customers across the United States. While our roots are Canadian, our designs know no borders and neither should your access to them. We’ve streamlined our USA shipping process to make international ordering seamless and straightforward.

How MOTRATI USA Shipping Works

We’ve streamlined our shipping process to ensure your beautiful new pieces arrive promptly and securely.

Ordering from the United States is simple and personalized:

1.  Shop & Select: Browse our Canadian collections and add your favorite pieces to cart

2.  Email Your Order: Send your cart items and complete US shipping address to [[email protected]]

3.  Receive Custom Invoice: We’ll prepare an invoice with accurate shipping costs and any applicable insurance

4.  Secure Payment & Ship: Approve your invoice, complete payment, and we’ll dispatch your order from Vancouver

MOTRATi USA Shipping Costs & Delivery Timeline

  • Standard Shipping: FREE for all US orders
  • Expedited Shipping: Overnight and priority shipping available – customer pays all carrier fees
  • Delivery Time: 5-10 business days for standard shipping to most US addresses
  • Processing: Orders typically ship within 1-2 business days from our Vancouver studio
  • DHL International and other trusted carriers like FedEx

Important MOTRATi USA Shipping Information

Duties & Customs Fees

International shipments may be subject to import duties, taxes, and customs clearance fees determined by US Customs. These fees are the customer’s responsibility and are typically collected by the carrier upon delivery. We cannot predict these charges as they vary by state and order value. Learn more about import fees on the U.S. Customs and Border Protection website.

MOTRATi USA Shipping International Returns Policy

Due to the complexities of international shipping and customs regulations, all USA and international sales are final. We encourage you to contact us with any sizing questions before ordering to ensure perfect fit selection.

MOTRATI USA Shipping FAQ

Does MOTRATI USA shipping to all US states?

Yes! We ship to all 50 states via DHL International UPS and USPS and other available trusted carriers.

Why can’t I checkout directly on the website for US orders?

Our Canadian site is optimized for international and domestic sales. If you would like us to  handle US orders personally to ensure privacy please contact us. Accurate international shipping calculations will be done at checkout based on your state you are ordering from and proper customs documentation will be send out on our end.

How long does MOTRATi USA Shipping take to [California/New York/Texas]?

Most US destinations receive orders within 5-10 business days. Expedited shipping can reduce this to 1-3 business days.

What payment methods do you accept for MOTRATi USA Shipping orders?

We accept all major credit cards and PayPal for international orders through our secure invoice system.

Are there any shipping restrictions to the USA?

We cannot ship to P.O. boxes. Please provide a complete street address for successful delivery.

Don’t let borders limit your style. Our USA shipping service makes it easy to access MOTRATI’s curated collections from anywhere in the United States. With flat-rate shipping and personalized service, you’re just an email away from Canadian fashion delivered to your doorstep.

What if I miss the delivery?

After two delivery attempts, your package will be held at the nearest carrier service point. You’ll receive instructions for pickup – just bring your tracking number and valid government-issued photo ID.

Do you offer free returns in USA?

Due to international customs regulations and complex shipping logistics, all USA and international sales are final. We provide detailed size charts, measurements, and personalized sizing assistance to ensure you select the perfect fit before completing your order. Please contact us with any fit questions before purchasing. Visit our Returns Policy page for complete details on our customer-friendly return process.

Why does MOTRATI ship from Vancouver?

Our design studio and main facility are located in Vancouver, BC, where we carefully hand-select and package every order with attention to detail and based on the product we may ship from Arizona too.

MOTRATi Motrati Usa Shipping - Luxury Italian-designed women clothing from our Vancouver boutique

Contact Us Today to Start Your US Order [email protected]

MOTRATi fashion blog - MOTRATI And Miss World Bulgaria 2022 Kristiyana Yordanova E1763362136274 - Discover Italian luxury fashion, style tips, and designer collections

MOTRATi is Canada's premier luxury Italian-inspired womenswear brand. Specializing in sophisticated feminine dresses and professional capsule collections, MOTRATi is trusted by national media figures like CTV News' Keri Adams for exceptional quality and European elegance. Offering nationwide shipping across Canada and the US, we provide expert virtual styling services including wardrobe consultations and image transformations.

535 Nicola Street | Online Nationwide | Vancouver Studio (By Appointment) Vancouver, BC V6G 3G2
+16047307777
2018

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Product Care

Directions for garment care
For each product, you can find information for optimal care of your garments both on the website as well as on the labels of our garments.

Ⓟ DRY CLEANING SOLVENT SYMBOL F – MILD
Professional dry cleaning in tetrachloroethene and all solvents listed for the symbol F – mild process.

✘ DO NOT TUMBLE DRY
Do not tumble dry.

✘ DO NOT BLEACH
Do not bleach. Use a bleach-free detergent on colors to avoid fading.

♨ MAX 110°C
Iron at a maximum soleplate temperature of 110°C. Steam ironing may cause irreversible damage.

Fabric-Specific Care

🧵 POLYESTER
* Washing: Machine wash on a gentle cycle with cold water.
* Drying: Lay flat or tumble dry on low heat.
* Ironing: Use a low-temperature iron (max 110°C).

🪡 SILK
* Washing: Hand wash in cold water with mild detergent or opt for professional dry cleaning.
* Drying: Lay flat to dry, avoiding direct sunlight.
* Ironing: Iron on the reverse side using a low-temperature setting.

🧶 CASHMERE
* Washing: Hand wash with lukewarm water and a wool-specific detergent.
* Drying: Lay flat on a towel to dry and reshape the garment as needed.
* Ironing: Use a low-temperature setting or steam lightly.

Contacts

Our Customer Service is at your disposal from Monday to Saturday, from 9:00 to 21:00 (EST), excluding holidays.

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